User Details

Clicking on a user’s name in campaign results, Live Feed, segments, or anywhere else in the UserIQ application will pull up the User Details page. The User Details page lists all passed information about the user, the campaign history, and the most recent activity history.

User Attributes

The listed attributes are the Account that the user is a part of, the user’s first and last visit, and a list with all the user attributes that are passed by the custom variables or by any external data integration.

Campaign History

This section shows all engagement campaigns that the user has seen. The campaign name and the user response can be seen. A campaign can be shown again to a user by clicking on the arrows button under Show Again.

Activity Timeline

This section tracks the actions taken by the user, sorted by the dates that the activity occurred. Depending on how the pages and the campaigns are set up, the actions can include click actions, page views, and engagement views. Up to 40 actions can be listed per date.