At UserIQ, we provide data at different intervals of time—ranging from nearly real-time to weekly. Below you’ll find a breakdown for your reference:
The following pages update:
On-demand
- Journey Paths
- Segment Detail pages - You can hit the 'Refresh' button on a segment detail page to update information (they can also be updated automatically once every day after you favorite them on All Segments page)
- Customer Health Dashboard - You can navigate to Site Settings -> Dashboard Calculations and hit 'Save & Calculate' button to update your Customer Health Dashboard
Near Real - Time
- Event Logs (could be delayed during peak hours)
Hourly
- Campaign results (on User Detail pages)
- Named Feature list
Daily (between 2:00 - 3:00 AM EST)
- Dashboard (landing page)
- Segment Detail (Favorited Segments only)
- Campaign results (on Campaign results pages)
- Feature Detail page
- Feature Impressions
- User Detail pages (Custom Variable information)
- Zendesk Integration Sync
- Hubspot integration outbound Sync
Weekly (between 2:00 - 3:00 AM EST Saturday)
- Customer Health Dashboard (Auto updates weekly - If you would like your Health Dashboard to update on-demand, please refer to the on-demand section above)
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