How to obtain a Har File (Chrome)

A HAR File can help the development team troubleshoot issues you may be experiencing in the application. 

A HAR file can be obtained using the below steps;

1. Open your Chrome browser and click on the web page where the problem happened.

2. Open the developer tool (inspect element). (Shortcut for Windows: CTRL + Shift + i, CMD + alt + i for Mac).

3. Select the Network tab.

4. Go to the left of the panel to start the file recording. There is a small round red button in this section. (WARNING: If the specified round button is red, it starts recording. So, you don’t need to click on the button. If the button is grayed, you have to press it and start it.)

5. To save the content you want as shown above, right-click and click “Save as HAR File”

If using another browser besides Chrome, the process may be similar but you will need to google for instructions specific to your browser.