Cindy Carson
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Activity overview
Latest activity by Cindy Carson-
Cindy Carson created an article,
Best Practices for Development Site IDs
Dev Site IDs vs Prod Site IDs Development Site IDs Development Site IDs, or Dev Site IDs, are the UserIQ environment for designing engagements within your development platform. This is where experi...
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Cindy Carson created an article,
Copying Campaigns
Copying campaigns How to copy campaigns Copy campaigns by clicking the copy button next to your target campaign in the View Campaigns page. Then, set the destination as the same as the location ...
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Cindy Carson created an article,
Using NPS Best practices
Best Practices for Presenting NPS Surveys When to display NPS Surveys NPS surveys are best asked after a user has grown accustomed to your services or your company so that they can provide the most...
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Cindy Carson created an article,
Wildcarding URLs and Using Lookup Values
Wildcarding URLs Ensure engagements display properly Guided tours, tooltips and named features are specific to URLs. However, some URLs contain dynamic content and change based on the user, accou...
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Cindy Carson created an article,
Magic Segments
What are the Magic Segments The Magic segments are three segments that are initialized with your account. These segments are always Account Level Segments regardless of the filters which allow the...
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Cindy Carson created an article,
Embed or launch guided tours or other campaigns
Embed a guided tour or campaign in your platform You may have a Welcome Tour or Announcement with links to additional content you want to always make available to your users. You can add a link to...
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Cindy Carson created an article,
2016 Tactical Deployment Recommendations
Guided Tours One-step tours work extremely well Keep messaging short and sweet Promote the value to the user for clicking or taking tour (i.e. Why should this user of our site click? What’s in...
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Cindy Carson created an article,
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Cindy Carson created an article,
How to Make Ratings Surveys
What are Rating Surveys? The Rating Survey is a tool used to gauge users’ sentiment. User sentiment is measured by asking how much users enjoy using a company, product or service. Users score Rati...
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Cindy Carson created an article,
A Guide to Creating NPS Surveys
What are NPS surveys? The Net Promoter Score (NPS) survey is a tool used to gauge users’ loyalty. User loyalty is measured by asking how likely users are to recommend a company, product or service ...