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Bret Venuso

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Activity overview

Latest activity by Bret Venuso
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    Bret Venuso created an article,

    Old Customer Health Dashboard

    What information can I get from a Customer Health Dashboard? Overall Health IQ Pie Chart This pie chart is a visual that shows the percentage of accounts that are active, at risk of churn and inac...

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    Bret Venuso created an article,

    How to Check your Custom Variables in real time

    How to check the custom variables being passed on page view or click. On a page in your platform, either right-click and select Inspect, or from the browser menu, select View, Developer, Developer ...

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    Bret Venuso created an article,

    Hubspot Integration

    The Hubspot integration is currently a one-way integration from Hubspot to UserIQ.  To configure the Hubspot integration you must have a Hubspot Developer account which is free.  Instructions for ...

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    Bret Venuso created an article,

    Single Page Application Installation

    Install Instructions for UserIQ Tracking Snippet This article will guide you through the process of installing the UserIQ tracking snippet on your single page application. To properly track in a s...

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    Bret Venuso created an article,

    Multi Page Application Installation

    Install Instructions for UserIQ Tracking Snippet This article will guide you through the process of installing the UserIQ tracking snippet on your multi-page application. To start tracking, add the...

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    Bret Venuso created an article,

    Create a new Site ID

    First, determine whether the new site will exist under APP or EU before creating. APP Create a new Site ID: Log in to app.useriq.com Switch to Site ID 1 (UserIQ) Go Admin Settings under your initi...

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    Bret Venuso created an article,

    Scheduling an engagement

    Scheduling Engagements There is a time selector allowing both one time and recurring engagements to be scheduled for a specific date and time. On the engagement list page, the user will now see a S...

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    Bret Venuso created an article,

    Walkthrough

    Creating a walkthrough Step 1: A walkthrough can be created by clicking on the NEW CAMPAIGN button on the campaign page. This will give you a number of campaigns to select from. Under walkthroughs,...

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    Bret Venuso created an article,

    Verification

    Verification This tab is used to understand if all the screens are correctly identified if all the campaigns setup are executed correctly. The verification page shows how efficient the screen taggi...

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    Bret Venuso created an article,

    UserIQ Mobile Best practices

    Tag the screens with minimum possible elements, making sure all the screens are distinguishable. When creating a screen, delete the unnecessary elements. Select the minimum possible attributes in ...