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Andres Rincon

  • Total activity 87
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Activity overview

Latest activity by Andres Rincon
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    Andres Rincon created an article,

    Create/Override ticket API

    PUT /v2/accounts/{account_id}/tickets Description: This API creates/overwrites a ticket for a given account. API Limit: 300 requests per minute. Client receives 429 once over the limit. Method Deta...

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    Andres Rincon created an article,

    Get tickets API

    GET /v2/accounts/{account_id}/tickets Description: This API request returns the tickets of an account up for the past year. API Limit: 600 requests per minute. Client receives 429 once over the lim...

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    Andres Rincon created an article,

    How to obtain a Har File (Chrome)

    A HAR File can help the development team troubleshoot issues you may be experiencing in the application.  A HAR file can be obtained using the below steps; Open your Chrome browser and click on t...

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    Andres Rincon created an article,

    Health Score API

    Get health score API GET /v2/accounts/{account_id}/healthscore Description: This API request returns the Health Scores of an account over a period of time (up to a year). API Limit: 600 requests pe...

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    Andres Rincon created a post,

    Microfeedback tooltip icons

    Hello All! We'd like to gauge your interest in adding a variety of microfeedback tooltip icons to allow for a selection of multiple different icons depending on your branding and what would fit bes...

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    Andres Rincon created a post,

    Xamarin Support

    Hello All! We'd like to gauge your interest in adding "Xamarin" to the list of products we support. Leave a thumps up or a thumps down for this post on whether you'd like to see Xamarin become part...

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    Andres Rincon created a post,

    Flutter Support

    I would like to have Flutter support for UserIQ.

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    Andres Rincon created a post,

    Ability to track what type of device a response came from.

    I would like the ability to track what type of device a response came from. To be able to show whether a response came from a mobile device or PC in the campaign responses.  

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    Andres Rincon created an article,

    Zendesk Integration

    Integrating your zendesk account with UserIQ   With the zendesk integration you can see your customers open tickets in UserIQ, the link will take you into the ticket in zendesk. In Zendesk Suppor...

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    Andres Rincon created an article,

    Hubspot Integration

    The Hubspot integration is currently a one-way integration from Hubspot to UserIQ.     In Hubspot: Login under the developer account and follow these directions: Go to "Manage Apps" Click "Create...