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Andres Rincon

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Activity overview

Latest activity by Andres Rincon
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    Andres Rincon created an article,

    Email Engagement Setup

    Sending Emails in UserIQ In addition to in-app tours, announcements and tooltips, you can reach out to customers via email engagement in UserIQ.  Under Engagements, click “Create Email Engagement”....

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    Andres Rincon created an article,

    Tabbed Launchers

    Tabbed Launchers Add multiple tabs to a launcher UserIQ has the ability to add multiple tabs to a launcher. Tabbed launchers are helpful when you want to categorize specific guided tours that fall ...

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    Andres Rincon created an article,

    Creating a Tooltip

    UserIQ Tooltips In addition to in-app tours and announcements, UserIQ offers tooltips. These messages can be seen when a user hovers over a specific element. They are a proven way to drive feature ...

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    Andres Rincon created an article,

    Creating an NPS Survey

    Creating An NPS Survey In UserIQ To gather customer sentiment and gauge user loyalty, launch an in-app Net Promoter Score (NPS) survey. User loyalty is measured by asking how likely users are to re...

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    Andres Rincon created an article,

    Creating a Rating Survey

    Creating A Rating Survey In UserIQ Rating Surveys gauge user sentiment about specific services, products or features. These simple surveys allow users to provide a 0-5 star rating and can help unco...

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    Andres Rincon created an article,

    Creating a Guided Tour

    Creating A Guided Tour In UserIQ In-app guided tours are effective onboarding tools that help your users navigate the software at their own pace. UserIQ makes it easy for you to set up customized g...

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    Andres Rincon created an article,

    Creating a Custom Survey

    Creating a Custom Survey in UserIQ Custom Surveys allow you to gather additional feedback about your services, products or features that aren't captured in NPS surveys. With Custom Survey engagemen...

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    Andres Rincon created an article,

    Creating a Launcher

    Creating a Launcher What are Launchers? It's all in the name! A Launcher is an engagement you can create to hold multiple other engagements such as tours, surveys, announcements and info bars. When...

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    Andres Rincon created an article,

    NPS Glossary

      1. HEADLINE - This text box changes the name of your engagement if you decide to change it. You can change the engagement name by clicking on engagement name text.  2. HEADER IMAGE - If you woul...

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    Andres Rincon created an article,

    Creating an Announcement

    Creating An Announcement In UserIQ In-app announcements are useful tools to alert customers to new features, product maintenance and any other important communications. Using in-app announcements c...