Frequently Asked Questions
- What are the available Display and Advanced options for Guided Tours?
- What are the browsers that UserIQ supports?
- How do I set up a multi-page tour without Back / Next buttons?
- How to get rid of internal users' usage from my Dashboard?
- What are the different ways to get data into UserIQ?
- How does UserIQ address iFrames?
- Which selectors do I reference to edit CSS for UserIQ campaigns to ensure I have consistent branding (color, font, etc.,) with my app?
- What do we track in UserIQ by default?
- How do I display all tooltips on page at once?
- How to add a Wistia video?
- Can I add a link to a tour in my app?
- How do I leverage the Goals feature?
- What happens when there are multiple campaigns targeting the same group of users?
- How do I delete a campaign?
- What's the difference - NPS Surveys: Remind Me Later vs Frequency vs Dismiss?
- How do I set up a multi-page tour?
- What is Campaign Status and the difference between Priority vs Throttle vs Frequency?
- What is Usage by Account?
- What is the Live Feed?
- What are Named Features? What are Starred Features?
- What is UserIQ's Pricing?
- Why are my Click Events not showing in Live Feed ?
- Who are Potential Customers for UserIQ?
- How do I Test Campaigns?
- How do I keep track of Customer Health?
- What is a "Magic" Segment?
- How do I make a tour?
- Does UserIQ slow down my webapp or website?